ADA Policy Statement & Grievance Procedure




Title II Americans with Disabilities Act (ADA)
Section 504 Rehabilitation Act (RA)


Title II of the Americans with Disabilities Act (ADA) protects individuals with a disability from discrimination on the basis of that disability in the services, programs, and activities of the North Carolina Wildlife Resources Commission (NCWRC).  The NCWRC does not discriminate against, exclude, or deny qualified individuals with a disability from participating in its services, programs, or activities, or using its facilities or infrastructure.

It is the policy of the NCWRC to provide access to its facilities, services, and programs to all constituents, including those with disabilities in accordance with Title II of the Americans with Disabilities Act (ADA) of 1990 as amended and Section 504 of the Rehabilitation Act of 1973.

Section 504 of the Rehabilitation Act of 1973 prohibits discrimination against people with disabilities in programs that receive federal financial assistance. Section 504 works together with the ADA to protect individuals with disabilities from exclusion and unequal treatment in schools, jobs, and the community.

Oversight of compliance activities is the responsibility of the ADA Coordinator. All inquiries concerning the NCWRC’s efforts to make its facilities, programs, and services accessible to persons with disabilities should be directed to:

Luis J. Suau
NCWRC ADA Coordinator
1701 Mail Service Center
Raleigh, NC 27699-1700

The following grievance procedure has been established to address alleged ADA violations concerning NCWRC staff, services, and facilities.  Individuals with disabilities are not required to use this procedure before filing a complaint with a federal or state agency or filing a lawsuit.

Grievances should be filed in writing using the NCWRC ADA Title II Grievance Form as soon as possible, but no later than 180 calendar days after the alleged violation. The form can be requested from the ADA Coordinator, downloaded, or completed online.

Within 10 business days of receiving the Grievance Form, the ADA Coordinator will contact the grievant (or his or her designee) to discuss the issue. Within 30 business days of receiving the Grievance Form, the ADA Coordinator will communicate the NCWRC determination with the grievant.

If the grievant is dissatisfied with the determination, he/she may request reconsideration of the decision using the NCWRC Reconsideration Request Form.  A request for reconsideration must be sent to Lisa Hocutt, the Deputy Director of Constituent Support and Engagement, within 30 days after the grievant receives the NCWRC determination.

Lisa W. Hocutt
NCWRC Deputy Director
Constituent Support and Engagement
1701 Mail Service Center
Raleigh, NC 27699-1701

Grievance File Maintenance and Policy Posting

All written grievances and appeals received by the NCWRC, as well as any other documents related to the grievance, will be maintained by the NCWRC for three years.

The NCWRC ADA Policy and Grievance Procedure will be posted on the NCWRC website. Upon request, it may be made available in alternative formats by contacting the ADA Coordinator.